New tools for financial professionals managing marketing in-house

Refunds

Refund Policy

Products are digital downloads, so please review each product page before purchasing.

Digital downloads

Because products are delivered immediately and can be copied, purchases are generally final once the files have been downloaded.

Every product page lists the outcome, full contents, file formats, and license so you can confirm the fit in advance.

Problems with a file

If a file is missing, damaged, or will not open, contact us and we will resend or repair it. If it cannot be resolved, a refund will be issued.

Duplicate purchases

Accidental duplicate purchases of the same product, or purchase of a product already included in a bundle you own, are refunded on request.

How to request

Use the contact page with your order details and a short description of the issue.